Solari Chocolate – Terms & Conditions, Privacy Policy and Delivery Policy

1. Terms and Conditions

By accessing or using the Solari Chocolate website, you agree to comply with these Terms and Conditions and all applicable laws and regulations. You are also responsible for ensuring compliance with any applicable local laws.

If you do not agree with any of these terms, you must not access or use this website.

All content on this website is protected by applicable copyright laws and trademark protection laws. No content may be reproduced or used without the appropriate authorization.

2. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia. You irrevocably agree to submit to the jurisdiction of the competent courts of the Kingdom of Saudi Arabia, subject to applicable laws and regulations.

3. Privacy Policy

At Solari Chocolate, we value the privacy and security of our customers. We do not sell our customers’ personal information to third parties. We are committed to protecting the personal information you provide when using our website, both online and offline.

We use various security technologies and procedures to help protect your personal information against unauthorized access, use, or disclosure.

For example, personal information is stored on computer systems with restricted access, available only to authorized personnel who require such access to perform their duties. Our employees are trained in the secure handling of personal information and are kept informed of relevant security procedures and updates.

Personal information may be processed or shared with service providers when necessary to fulfill orders, process payments, arrange deliveries, or comply with applicable legal requirements, in accordance with our Privacy Policy and applicable laws.

4. Account Security and Privacy

You are responsible for maintaining the confidentiality of your account credentials and password, as well as controlling access to your computer, device, and account.

You agree to accept responsibility for activities carried out through your account or password, to the extent permitted by applicable law.

If you are under the age of 18, you may use Solari Chocolate’s services only with the involvement and supervision of a parent or legal guardian, where required by applicable law.

Solari Chocolate reserves the right, subject to applicable laws and regulations, to refuse service, suspend or terminate accounts, remove or modify content, or cancel orders when justified by the circumstances.

5. Delivery Policy

Upon delivery, you may be asked to provide an electronic signature or sign a copy of the invoice to confirm receipt of the products listed on the invoice.

If you are unavailable at the specified delivery address, the order may be handed over to another person present at that address, subject to applicable delivery procedures. The recipient’s signature, whether electronic or on a physical invoice, may serve as confirmation of receipt of the items listed on the invoice.

If our delivery team arrives at the address you provided but is unable to complete the delivery, please contact Solari Chocolate Customer Service to arrange another delivery attempt. Additional delivery charges or restrictions may apply, where disclosed and permitted by applicable law.

Solari Chocolate will handle delayed or unsuccessful deliveries in accordance with its applicable delivery and customer service policies and the laws and regulations of the Kingdom of Saudi Arabia. Customers should contact Customer Service for assistance with orders that have not been delivered.